Privacy Policy

1. Introduction

Codereltech LLC ("we", "our", "us") runs the Noera mobile app. This Privacy Policy explains what personal information we collect when you use the app, how we use it, who we share it with and how we protect it.

2. Information we collect

Information you provide

• Account details: if you sign in with Apple, Google, Facebook or an email address, your email address, your name (if the sign-in provider shares it) and the sign-in method you used. You can also use the app as a guest, without giving any of these details.
• Your language preference
• Your notification settings: the time you choose for your daily reminder and your time zone
• The personalization choices you make in the app: the focus areas for your messages and your answers to the onboarding questions (age range, gender, morning mood and meditation experience)

Information created as you use the app

• The cards you pick each day and the messages you have been shown
• Your free trial and subscription status, including your plan
• The coupon codes you redeem

Information collected automatically

• Device type and operating system version
• A device identifier, which we use to check whether the free trial has already been used on that device
• A push notification identifier, so that we can send your daily reminder
• App usage data (for example, how often you open the app)
• Crash reports and performance data
• If you allow analytics: usage events, session recordings and heatmaps of how you move through the app, and a screen recording attached to error reports

Information that stays on your device

Your streak, favorites and achievements, and the history list in the app, are stored only on your device. So are the affirmation you record in your own voice and your profile photo. We never upload any of them. The app keeps only your latest voice recording and deletes the older ones when you save a new one.

The app asks for microphone access so that you can record your voice, and for camera access so that you can take a profile photo. When you save a quote image you share, it asks for permission to add photos to your photo library. To choose a profile photo from your library, the app opens the system photo picker, which needs no photo library permission.

Apple Health

On iPhone, if you allow it, the app saves your completed mudra practices to Apple Health as mindful minutes. The app does not read your health data.

3. How we use your information

We use this information to:

• Deliver your daily motivational messages
• Personalize the app for you
• Improve the app's performance and stability
• Send notifications at the time you prefer
• Run your account, free trial and subscription, and stop the free trial from being used more than once on the same device
• Understand how the app is used, if you allow analytics

4. Data storage and security

Your account details (email address, name and sign-in method) are held by our authentication provider, Firebase Authentication, and not on our own servers. RevenueCat also receives them (see section 5). Your preferences, the information created as you use the app, your device identifier and your push notification identifier are stored on our servers so that your account, daily messages and subscription work. The information listed under "Information that stays on your device" is not stored on our servers. We do not sell or trade your personal information. We share it only with the service providers listed in section 5, and only as far as they need it to run the app. We use appropriate security measures to protect your data against unauthorized access or alteration.

5. Third-party services

The app uses third-party services for sign-in, subscriptions, notifications, analytics and crash reporting. These services may collect information that is used to identify you. We link their records to your account through your user ID, and RevenueCat also receives your email address, your name and the sign-in method you used. The app uses these third-party service providers, each with its own privacy policy:

• Apple App Store
• Google Play Services
• Firebase (Google): sign-in, crash reports, remote configuration, and analytics if you allow analytics
• Sentry: crash and error reports
• Mixpanel: usage analytics, including your answers to the onboarding questions, if you allow analytics
• Microsoft Clarity: session recordings and heatmaps, if you allow analytics
• OneSignal: push notifications
• RevenueCat: subscriptions and purchases
• Facebook (Meta): Facebook Login. On iPhone it also receives your answer to Apple's tracking permission request.
• Google Sign-In and Sign in with Apple: signing in
• Apple HealthKit: saving mindful minutes, if you allow it

6. Children's privacy

The app does not knowingly collect personal information from children under 13. If we learn that a child under 13 has given us personal information, we will delete it immediately.

7. Your rights

You have the right to:

• Access the personal data we hold about you
• Ask us to delete your data
• Opt out of analytics data collection
• Update your preferences in the app at any time

Analytics and session recording start only if you agree to them on the consent screen. You can turn them off at any time in the app under Profile, Data & privacy. On iPhone, the app also asks whether it may track you, through Apple's App Tracking Transparency prompt. To delete your account and the data on our servers, go to Profile and tap Delete account, or follow the steps on our account deletion page.

8. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the "Last updated" date.

9. Contact us

If you have questions about this Privacy Policy, write to us through our contact page.

Company: Codereltech LLC · Email: [email protected] · Website: codereltech.com